In the World Health Organization/ World Health Surveys, what kind of data is collected on an individual level?

• A. Health Literacy Skills
• B. Health Care System Responsiveness
• C. Academic Achievement
• D. Likelihood of Action

Answer: (B)

The data collected in the World Health Organization/World Health Surveys at the individual level focus on how people experience and perceive the health system’s performance—its responsiveness to their needs. This means asking individuals about non-medical aspects of care, such as respect, autonomy, confidentiality, clear communication, prompt attention, social support, and the quality of facilities. It’s about personal experiences with the health system, not about skills like health literacy, academic achievement, or a general likelihood of taking action. That emphasis on individuals’ perceptions of how well the system responds is why this option is the best fit.